UHCD Ideas

Request intake portal for the UnitedHealthcare Digital product team

2018 Provider Directory front matter updates

1. We will need to create the 2018 Provider Directory front matter.  We will utilize the 2017 text and provide updates for 2018, it will not be a complete rebuild


2. Update Business Requirement Document and Versioning Grid for Group Front Matter

To correct the output when a prospect or member requests to print a directory from the Rally Provider Search tool.  Attached are the updated BRD, Versioning Grid and Change Control.

  • Guest
  • Jun 26 2017
  • Planned
Priority Important
Estimated Cost ($ Dollars)
Business Problem

CMS expects information to be updated for each plan year by 9/30 for the upcoming year.  If members need to access 2018 but only have 2017 available could cause member complaints/confusion

Business Value

Meet CMS compliance requirement

Business Risk

CMS expects information to be updated for each plan year by 9/30 for the upcoming year.  If members need to access 2018 but only have 2017 available could cause member complaints/confusion

Date Required By 2017-09-30
Who would be willing to pay for it?
Regulatory Yes
Regulatory Date 2017-09-30
Client Commitment Comments
  • Attach files
  • Guest commented
    August 2, 2017 15:41

    Online Front Matter_2018 Individual Provider Directory_English

  • Guest commented
    August 2, 2017 15:42

    Online Front Matter 2018 Group Provider Directory

  • Guest commented
    October 17, 2017 15:42

    Here is the most up-to-date version grid for 2018 Individual Directories.

  • Guest commented
    October 30, 2017 15:35

    Here is the updated versioning grid with the trademark logo.  Second tab has the “plan name long” that contains the trade marks. This should be mapped to the name on the first tab.

  • Admin
    KATHLEEN CASTELLANO commented
    October 30, 2017 17:48

    Thank you, Tammy!

  • Guest commented
    November 10, 2017 16:24

    The 2018 online front matter for Individual have been reviewed. Attached is the defect log with what we have found.

  • Guest commented
    November 21, 2017 21:19

    The 2nd round of review has been completed for Individual. The defect log has been updated and is attached below.

  • Guest commented
    November 29, 2017 18:47

    Individual online front matter has been retested but not all defects were fixed.

    There a few critical issues in the attached defect log.

  • Guest commented
    November 29, 2017 19:54

    We’ve added a priority level (Column L) to the defect grid. The ones rated High, block the front matter from going live.

  • Guest commented
    December 1, 2017 18:52

    We added column N in the defect log to reply to Rally's comments.

    There is a change to the BRD to clarify that in a specific rule “HMO” should cover “POSHMO” and PPO: “LPPO” and “RPPO”. This has been highlighted in yellow.

    Attached are both the updated version of the BRD and the updated defect log

  • Guest commented
    December 8, 2017 15:28

    Online GROUP front matter / Attached is the Defect Log, updated BRD and BRD Change Control log. I updated the Versioning Grid with changes in Green font. I Added 2 rows to add VZW and PEEHIP groups, changed all PPO plans type to LPPO and added the trademark to all plan names.